Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Account information (name, email, password)
• Profile information (photos, biographical data)
• Family tree data (relationships, member information)
• Content you create (posts, photos, comments)
• Payment information (processed securely by Polar on web and by Apple App Store or Google Play on mobile)
• Usage data (features used, login times, device information)

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices and support messages
• Respond to your comments and questions
• Communicate about products, services, and events
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address security issues

3. Information Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

• With family members you've explicitly invited to your tree
• With trusted service providers who help us run MyFamBam (for example: Polar and mobile app store billing providers, SendGrid for email delivery, Vercel for hosting, Supabase for storage, and PostHog for product analytics)
• If required by law or to protect our rights
• With your consent or at your direction

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption, secure servers, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. If you request account deletion, we will delete your information within 30 days, except where we are required to retain it for legal reasons.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your account and data
• Request a copy of your personal data
• Opt out of marketing communications
• Object to processing of your information

To exercise these rights, you can schedule account deletion directly from Settings > Security. For other requests, submit through the Contact Us form and include "Privacy Request" in the subject. We aim to acknowledge requests within 7 days and complete valid requests within 30 days, unless law requires a different timeline.

7. Cookies and Tracking

We use cookies and similar technologies to collect usage data, remember your preferences, and improve your experience. You can control cookies through your browser settings, though this may affect some functionality.

8. Children's Privacy

Our Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

11. Processor Updates

We may update our service providers over time. When we do, we require appropriate privacy and security protections consistent with this Privacy Policy.

12. Regional Privacy Rights

Depending on your location, you may have additional rights under local privacy laws (including GDPR/UK GDPR and certain U.S. state laws such as California). To submit a request, use the Contact Us form and include "Privacy Request" in the subject.

13. Contact Us

MyFamBam is operated by ByteSize Solutions. If you have questions about this Privacy Policy, please use the Contact Us form or email support@myfambam.app.